WHAT IS ISLAND VEHICLE CARE?
A professional automotive service provider that you can trust.
IVC is managed by an Advanced Automotive Engineer with over 20 years of experience working within the automotive industry both in the UK and Bermuda.
Armed with advanced diagnostic techniques working with all makes and models, constantly updated technical training, experience with fleet management and warranty administration, and in-depth knowledge about the logistics of running a modern professional garage, you can be assured that the level of service will be the best.
We have been collecting data from the automotive sector over the years to see just how much is being spent on vehicle maintenance, the amount of mileage that motorists are driving each year, the common problems with different vehicles, and customers experiences with different garages.
We continue to gather this information and use it to provide you with professional services that you can trust.
The Automotive Industry
The Automotive Industry
Bermuda's automotive industry suffers from poor public perception, vehicle owners still report feelings of mistrust about the level of work recommended to them by garages and the feeling of being ‘ripped off’, "do I really need to spend my money to replace those parts right now?" "Is the technician qualified and/or trained enough to be working on my vehicle?"
There are far too many incidents of vehicles waiting months for repairs or parts, problems being incorrectly diagnosed and parts being replaced that aren't needed. There are no enforced standards without resorting to costly legal processes and some so called 'industry professionals' take full advantage of this, even a 2nd opinion is questionable because just how much more can you trust the next technician, receptionist or manager?.
If you are just looking for a basic oil change or brakes service then the basic level of competence is fine in most cases, but you cannot expect a mechanic of this level to be able to efficiently and accurately diagnose and repair the more complex problems, you will be paying more and receiving less, if anything at all.
As technology is ever advancing so must the industry keep up with the training required to understand it, automotive technology has evolved drastically over the last 50 years and continues to do so. True professionals will constantly push to keep up and understand the changes, the rest will get left behind.
So how can you, the average motorist, know just who to trust? You can always ask to see the certificates of the mechanic or technician that is working on your vehicle, but without some research you may not know just what level they represent and the true level of professionalism that is being applied to your vehicle, you will have to pay and may never find out if you were fairly charged or not.